Privacy Policy

Last updated: 12 October 2026

This Privacy Policy explains how coveragevo collects, uses, and protects personal data when you visit our website or use our professional resources dedicated to studio production in motion, including studio equipment setup, dynamic camera operation, lighting and sound waves, and workflows for television news and live shows.

Identity and role of the data controller

coveragevo acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing your information in accordance with UK data protection law, including the UK GDPR and the Data Protection Act 2018. Our registered address is Fawley House, 2 Regatta Place, Marlow Road, Bourne End, Buckinghamshire SL8 5TD and you may contact us using [email protected] or +44 (0) 300 111 4123.

Scope of the notice and the people it covers

This notice applies to all visitors to our commercial website, including prospective customers, existing users of our studio production resources, and anyone who interacts with our contact form. It covers data processing activities that take place within the United Kingdom and explains your rights regardless of where you are located when accessing the site.

Categories of personal data and the sources from which they are obtained

We collect identification data such as your name and email address when you submit the contact form. Usage data including IP address, browser type, and pages visited is obtained automatically through server logs. Any additional information you voluntarily provide in messages or enquiries forms another category. Data is sourced directly from you or through automated collection technologies when you browse the site.

Purpose-by-purpose explanation of processing and the legal basis for each purpose

We process contact details to respond to enquiries on the basis of legitimate interest in providing customer support. Usage data is processed to improve website functionality and analyse traffic under legitimate interest. Where you have given consent through the cookie banner we process certain tracking data for analytics purposes. Each purpose is limited to what is necessary for operating a professional resource on studio production topics.

Whether providing data is required and the consequences of not providing it

Providing contact information through the form is optional but necessary if you wish to receive a response from us. Failure to supply required details may prevent us from addressing your enquiry. Browsing data is collected automatically and you cannot prevent basic server logging without disabling access to the site entirely.

Cookies and similar technologies, with a plain-text cross-reference to the Cookie Policy

Our site uses cookies and similar technologies to remember preferences and measure performance. A site-wide cookie banner allows you to manage your choices. Full details are set out in our Cookie Policy which you should read alongside this notice.

Processors, service-provider categories, recipients, and disclosures required by law

We engage service providers such as hosting companies, email delivery platforms, and analytics tools to support our operations. These processors act only on our instructions and under appropriate contracts. We may disclose data when required by law, regulation, or legal process, or to protect the rights and safety of coveragevo and its users.

International transfers and the safeguards used when they apply

Some of our service providers may be located outside the United Kingdom. In such cases we rely on appropriate safeguards including standard contractual clauses approved for use under UK GDPR to ensure your data receives an adequate level of protection.

Specific retention periods or defensible criteria for deciding them

Contact form data is retained for up to two years after the last interaction to handle follow-up enquiries. Server logs are kept for twelve months for security and diagnostic purposes. We apply these periods based on legal obligations, legitimate business needs, and the principle of data minimisation.

Security and data-minimisation practices without making absolute security promises

We implement technical and organisational measures including encryption in transit, access controls, and regular reviews of data handling procedures. While we strive to protect personal data we cannot guarantee absolute security against all possible threats. We collect only the minimum information necessary for each stated purpose.

All applicable data-subject rights and a practical method for exercising them

You have the right to access, rectify, erase, restrict processing, and port your personal data. You may also object to certain processing. To exercise these rights please contact us at [email protected] or +44 (0) 300 111 4123 providing sufficient information to identify your records. We will respond within the timeframes required by law.

The right to withdraw consent and object to direct marketing or profiling where applicable

Where processing relies on consent you may withdraw it at any time by contacting us. We do not engage in direct marketing or profiling activities that would require separate opt-out mechanisms beyond the general rights described above.

The right to complain to the competent supervisory authority for the target country

If you are dissatisfied with our handling of your data you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority. Contact details for the ICO are available on their official website.

Children or age restrictions when relevant to the audience

Our website and resources are intended for professional users aged eighteen and over. We do not knowingly collect personal data from children under eighteen. If we become aware that such data has been collected we will delete it promptly.

Automated decision-making and profiling

We do not use automated decision-making or profiling that produces legal or similarly significant effects on individuals. Any analytics performed are limited to aggregate trends and do not involve individual profiling.

Policy changes and the effective or last-updated date

We may update this Privacy Policy from time to time to reflect changes in law or our practices. The current version is effective from 12 October 2026. Continued use of the site after any update constitutes acceptance of the revised policy. We recommend reviewing this page periodically.